Whitelist Kuality on Akamai
Akamai blocks automated traffic by default. Add a small allow rule so our scanner can reach your site.
Scanner IPs
174.50.237.98, 99.43.242.58
Allow our IPs in Akamai
- In Akamai Control Center, go to Security → Security Configuration and open the policy attached to your property.
- Under Network Lists, create (or edit) a list named "Kuality Scanners" and add the IPs above.
- Go to Custom Rules and create an Allow rule that matches the new network list. Set its priority above any Bot Manager or Client Reputation rules.
- If you use Bot Manager Premier, also add the IPs to the Allowed Bot Categories → Bypass list so the bot detection score doesn't trigger a challenge.
- Activate the security configuration to production. Allow ~10 minutes for Akamai's edge to pick up the change.
After you've added the rule
Allow a minute for the rule to propagate, then re-run any failed scan from your reports page. The "we can't reach your site" banner will clear automatically as soon as a scan succeeds.
Still stuck?
Akamai's UI changes occasionally — if these steps don't match what you see, reply to the "we can't reach your site" email or open a support ticket and we'll walk through it with you.