Whitelist Kuality on Fastly

Allow our IPs in Fastly

1. If you use Fastly Next-Gen WAF (Signal Sciences), open the dashboard and go to Site Rules → Allowlist.
2. Click Add to allowlist and enter each scanner IP. Set the Expires field to "Never".
3. If you're using a Fastly VCL service with a custom blocklist (rather than the Next-Gen WAF), edit your VCL and add an acl kuality_scanners block listing the IPs, then short-circuit your block logic with if (client.ip ~ kuality_scanners) return(lookup); before any deny rules fire.
4. Activate the new VCL version (or save and deploy the allowlist update). Fastly propagates within seconds.

After you've added the rule

Allow a minute for the rule to propagate, then re-run any failed scan from your reports page. The "we can't reach your site" banner will clear automatically as soon as a scan succeeds.

Still stuck?

Fastly's UI changes occasionally — if these steps don't match what you see, reply to the "we can't reach your site" email or open a support ticket and we'll walk through it with you.